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What if I don't have a birthday for someone in my list and they get subscribed to the birthday sequence?

I have a date sequence that has a few different steps in it, one of them is based around my customers birthdays. Problem is, I only have the birthdays of those that have filled out my questionnaire.

What will happen to those that are on the sequence but don't have their birthday logged in ONTRAPORT?

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If you don’t have the birthday (or whatever field you scheduled the Sequence around) for a particular contact, the step will be skipped for that contact.

If you're asking this question, you might want to check out one of our ONTRAPORT Projects! If you're an ONTRAPORT User, you can access an ONTRAPORT Project step-by-step training on "Setting up an Anniversary or Birthday Promotion." To do so, navigate to this link while logged into your account.

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Asked: 2015-08-26 16:12:20 -0700

Seen: 47 times

Last updated: Apr 08 '16