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How can I use Custom Objects to track events and contacts who attend events? [closed]

I run events. How can I use Custom Objects to track events and the contacts who attend the events? I need to allow contacts to register for the events and then follow up with reminder emails.

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Closed for the following reason the question is answered, right answer was accepted by Frank
close date 2016-11-17 07:10:36.605988

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You can certainly use Custom Objects to keep track of different Events and their Attendees. There is more than one way to set this up, and the complexity may vary depending on your needs! Here is a general outline of the build:

  1. Create a Custom Object for “Events” by navigating to Administration > Custom Objects > New Object.

  2. Name the Object, create the fields that you would like to use (I recommend making the Event Date a date type field instead of text). It is not necessary to make any of the fields unique or required, unless you want to make “Event Name” unique to prevent accidentally creating two Object Records for one Event. You can navigate back to the Event Object’s settings later if you wish to create more fields.

  3. Set up the relationship by clicking on “New Relationship.” The relationship will be a one-to-many relationship with the Events Object as Parent and Contacts as child. Here is a screenshot: http://screencast.com/t/Uqpt4WJW The values in the “What should we call this relationship in the other Object’s record?” boxes will be the relational field names. Later you’ll update the relational field in the Contact Record that represents the Event in order to create the Relationship (essentially turning the Contact into an Attendee of that Event). Save the relationship and click next to complete the last step in the Object creation process, which is setting up the label for the Object Records. I’d recommend adding the Event Name and Event Location merge fields to this setting.

  4. Navigate to the Events collection via the menu and create your first Event Record: http://screencast.com/t/3h9qX5RWn

  5. Create a Message under Events > Messages. In the Send Email To field of within the Message, add the value that represents the email address for the related Attendees by selecting it from the dropdown: http://screencast.com/t/ecnuCDNKfd (This is another area of the account where your relational label from step 3 comes into play.) Create as many Messages as you need for reminders and Event detail delivery.

  6. Create a Date Sequence under Events > Sequences. Add Email Steps and pull in the Messages created in step 5. Use relative date step settings to fire the Steps relative to the Event Date: http://screencast.com/t/UvDA2QMUTSU After you have saved the Sequence, open up the Event Object Record for the Event you created in step 4 and add the Event to the Date Sequence via the Sequences and Tags section.

  7. Navigate to Contacts > Forms to create an Event Registration Form. Add any fields you need to collect the desired information from the Attendees. Open up the Form’s settings area and add a new Rule. The Action of the Rule will be “change the value of a field.” In the “select field” dropdown, select the Relational Field that represents the Event and select the Event Record created in step 4 as the value: http://screencast.com/t/AHhMWGTVtSd Add any ...

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Asked: 2016-07-30 13:24:22 -0700

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Last updated: Jul 30 '16