0

What should I do if I cancelled my upgraded account and want to get my pages?

Hi, I had 1 year subscription for Ontrapages and then upgraded to Ontraport which I haven't used well hence decided to cancel.

I cancelled my Ontraport account and found out that my Ontrapages account has been cancelled as well.

How I do get my Ontrapages back?

Regards

edit retag flag offensive close merge delete

1 answer

Sort by ยป oldest newest most voted
1

Hey Kaan,

This is definitely one you should talk to [email protected] about! You upgraded your ONTRApages account (which made it an ONTRAPORT account). You never had two separate accounts. That's why it was fully cancelled.

CS will be able to help you roll back your account. I would totally make a ticket on your behalf but I don't have your email address. I've told them about this question and they're expecting a ticket from you! Email them ASAP. They may even be able to set you up with some onboarding calls if you want to give ONTRAPORT another shot and use it to it's fullest.

Thanks and good luck!

edit flag offensive delete publish link more

Comments

Thank you. I just sent an email to your support.

kaan gravatar imagekaan ( 2016-04-13 23:54:08 -0700 )edit
Login/Signup to Answer

Question Tools

1 follower

Stats

Asked: 2016-04-13 15:41:58 -0700

Seen: 49 times

Last updated: Apr 13 '16