0

Is there an easy way to make it so Purchases, Dashboard & Sales Reports DON'T include failed transactions? [deleted]

As far as I can tell, the Purchases, Dashboard & Sales Reports pages seem to show failed transactions in the totals.

The problem is, when a clients transaction is declined twice and then they purchase, it looks like 3 purchases.

Is there a way to still document the failed purchases, but not have it show up on the totals of these pages?

Thanks!

edit retag flag offensive close merge delete

1 answer

Sort by ยป oldest newest most voted
0

In all Sales Reports you can use Groups to show only Paid transactions:

image description

edit flag offensive delete publish link more
Login/Signup to Answer

Question Tools

1 follower

Stats

Asked: 2016-07-12 10:42:20 -0700

Seen: 33 times

Last updated: Jul 13 '16