Is there an easy way to make it so Purchases, Dashboard & Sales Reports DON'T include failed transactions? [deleted]

As far as I can tell, the Purchases, Dashboard & Sales Reports pages seem to show failed transactions in the totals.

The problem is, when a clients transaction is declined twice and then they purchase, it looks like 3 purchases.

Is there a way to still document the failed purchases, but not have it show up on the totals of these pages?


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In all Sales Reports you can use Groups to show only Paid transactions:

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Asked: 2016-07-12 10:42:20 -0700

Seen: 33 times

Last updated: Jul 13 '16